Helpjuice is described as 'Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Helpjuice, not only websites but also apps for a variety of platforms, including SaaS, Android, Windows and iPhone apps. The best Helpjuice alternative is Freshdesk, which is free. Other great sites and apps similar to Helpjuice are Zendesk, UserVoice, ProProfs Knowledge Base and Knowlee AI.
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Argentina
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Efficiently manage your knowledge base with customizable layouts, ready-to-use templates, and an advanced search feature. Enhance user experience through an instant answer bot and track performance with analytics, reducing support tickets and promoting self-service.
Bangladesh
Sharly helps chat with any source of info, any type of documents and collections. It's the leading AI productivity tool that helps simplify complex information transforming into friendly stories.
Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
United States
Thailand
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
United States
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
United States
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
United States
Cyprus
EU
