LanDesk Service Management is described as 'LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other' and is a it service management software. There are more than 50 alternatives to LanDesk Service Management, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best LanDesk Service Management alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Cenvero Orion or Jira Service Management. Other great sites and apps similar to LanDesk Service Management are monday service, DGlide, Freshservice and ServiceNow.
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Germany
EU
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Argentina
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
United States
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
NetherlandsEU
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
United States
TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management
Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
United States
France
