LiveAgent is described as 'Enhance customer support with a platform offering multi-channel communication via calls, emails, chat, and social media, with fast, efficient tools' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveAgent for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveAgent alternative is Libredesk, which is both free and Open Source. Other great apps like LiveAgent are FreeScout, Freshdesk, Zendesk and Zendesk Chat.
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
Business messaging platform offering live chat, email, phone calls, and social channels, with CRM for service management, visitor tracking, intelligent triggers, telephony, and automation. Tracks all communication, supports team workflows, and integrates with e-commerce websites.
Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.
Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.
Chaport is multi-channel customer messaging software for businesses of all sizes designed to help companies communicate with website visitors and convert them into loyal customers. It is easy to install, compatible with all websites, and doesn't affect website load time.
An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.
Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding.
India
United States
Canada
Italy
EU
Singapore
Ukraine
Japan
United Kingdom