LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Freshdesk, Fernand and Userlike.

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Alternatives
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Alternatives list

  1. Site2CRM icon
     Like

    AI chat agents and smart forms that capture leads from your website and sync them to your CRM instantly.

    Works with HubSpot, Salesforce, Pipedrive, Nutshell, Zoho, and 5,000+ apps through Zapier.

    No manual data entry. One line of code to embed. 14 day free trial.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  2. HOLP icon
     Like

    HOLP is redefining customer service with AI-powered help that works anywhere. It delivers fast, accurate, human-like responses to your customers’ questions wherever they need them, not just on websites.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. The #1 customer support automation tool for businesses. Save time and let automation answer all your customer support questions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  4. Askspot icon
     Like

    AI chat and support agent for e-commerce stores that helps shoppers find products, answers product and order questions, and automates customer service across chat, email, and marketplaces.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • WooCommerce
    • OpenCart
    • PrestaShop
    • Shopify
    • Magento / Adobe Commerce
    • BigCommerce
    • Zendesk
    • Freshdesk
    Good alternative?
     
  5. Optiwe icon
     Like

    Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Transform your website into a 24/7 customer engagement powerhouse with BotByte AI – where instant support meets seamless interaction!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  7. EasyDesk icon
     Like

    EasyDesk is a cloud-based ticketing and customer support platform that centralizes email, chat, and social conversations into one dashboard to help teams respond faster and work more efficiently.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. NeoAgent icon
     Like

    An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  9. ChatNode icon
     Like

    No-code AI assistant called ChatNode delivers round-the-clock customer support by using your website data, integrating seamlessly with tools like Intercom and Slack, reducing wait times and enhancing satisfaction while empowering teams to focus on high-impact tasks.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  10. Uptok icon
     Like

    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
    Good alternative?
     
  11. XOBBIX icon
     Like

    XOBBIX is an All-in-One platform for businesses, covering support tickets, CRM, HRM, and project tasks. A one-stop solution for your business to go full digital, covering sales, support, and operations/productivity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  12. ChatsLoop icon
     Like

    Easily add an AI chatbot to any website in minutes with no coding, as it crawls your site to build a multilingual knowledge base, handles 24/7 automated responses to visitor questions, captures lead details in conversation, and provides analytics dashboard.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
    Good alternative?
     
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