Chat Metrics is a global provider of a fully automated 24/7 live chat platform designed to maximise the leads from your website through conversational marketing with zero effort from you.
Cost / License
- Paid
- Proprietary
Platforms
- Online
LiveChat Alternatives
LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Freshdesk, Zendesk, Userlike and Text App.
Alternatives list
Platform unifies messaging from WhatsApp, Instagram, Messenger, Telegram, Google Business Messages, and WebChat into one dashboard, offering multi-channel conversations, AI agent support, no-code automation, integrations, custom reporting, and hybrid agent collaboration.
HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+3
WebsiteChat is a no-code AI assistant that can be embedded into your website to answer visitor questions, guide users, and capture leads using your own content.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
VanChat is an AI shopping assistant with a ChatGPT-like chatbot for Shopify stores. It offers proactive sales support, personalized customer service, and drives revenue growth for your e-commerce.
+2
An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+1
Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.
Cost / License
- Paid
- Proprietary
Platforms
- Software as a Service (SaaS)
Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).
Cost / License
- Paid
- Proprietary
Platforms
- Windows
- Online
- Android
- iPhone
- iPad
+9
Create a Chatbot Landing Page for free! There's no code needed on your part and the process can be completed in under 5 minutes.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+1
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