United States
ProProfs Help Desk Alternatives
ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best ProProfs Help Desk alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to ProProfs Help Desk are FreeScout, Freshdesk, Zendesk and osTicket.
Alternatives list
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Self-Hosted
- PHP
- Wordpress
+1
Jar is a single tool to manage your clients, files and a zillion creative requests. Whether you are a solo-designer, in-house marketing department or the hottest agency around, Jar will help you build a world-class client experience.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
+7
Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.
Cost / License
- Free Personal
- Proprietary
Platforms
- Online
- Android
- Android Tablet
+2
Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
ProductLogz is a free user feedback and roadmap management tool that helps you seamlessly collect, organize & manage customer feedback & feature requests. Share regular updates with changelogs & notifications. With rewards feature, turn users into loyal customers.
The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Intercom
- Software as a Service (SaaS)
+2
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email notifications and a JSON API.
+3
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