SharedBox Alternatives

SharedBox is described as 'Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack' and is an app in the business & commerce category. There are more than 25 alternatives to SharedBox for a variety of platforms, including Web-based, SaaS, iPhone, Android and iPad apps. The best SharedBox alternative is Freshdesk, which is free. Other great apps like SharedBox are Zendesk, Front, Help Scout and Hipporello Service Desk.

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Alternatives list

  1. Your team’s bot for external communications. MailClark allows your team to both send & receive emails without ever leaving Slack. Great for customer support, team inbox, help desk and more!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Slack
     
  2. Respond icon
     4 likes

    Respond is a social media customer service platform built for support teams.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Helprace icon
     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    94 Helprace alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
  4. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  5. TimelinesAI icon
     1 like

    TimelinesAI aggregates the messages from your e-mail and instant messengers (such as whatsapp) into one place.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  6. Zendesk Inbox is a free mobile-friendly email app for teams. Collaborate, add private notes, and follow key conversations. Get started instantly.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
     
  7. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
     
  8. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    197 Raiseaticket alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  9. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  10. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  11. Helpninja icon
     1 like

    Simple & Affordable help desk - Get your whole team on support for free.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  12. Beingo icon
     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
     
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