Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Supportbench Alternatives
Supportbench is described as 'A G2 and Capterra top-rated customer support helpdesk built for B2B teams. Offering advanced features like dynamic SLAs, generative AI, KB, native integrations' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Supportbench for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best Supportbench alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or Freshdesk. Other great apps like Supportbench are osTicket, Fernand, Zendesk and Knoon AI.
Alternatives list
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
India
+6
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Malta
EU
+3
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
United States
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows
+2
Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Google Chrome
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
H
144 HappyFox alternativesHappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
- United States
+8
147 GetFeedback alternativesLet your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
Cost / License
- Free
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
Ukraine
+6
Your solution for rapid user testing. Users recording in 48 hours.
- Record behaviour of users visiting your website. You will see their faces, hear their comments and track their mouse movements. You will learn how they perform your tasks.
- Find out the conversion rates of you.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Online
+8
