Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Trengo alternative is Freshdesk, which is free. Other great apps like Trengo are osTicket, Zendesk, UserVoice and UseResponse.

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Trengo alternatives page was last updated Dec 30, 2025

HEAT Software
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Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Cost / License
Paid
Proprietary
Application types
Help Desk
IT Service Management
Origin
United States
Platforms
Online
Is HEAT Software a good alternative to Trengo?
Directly
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Launch and train virtual agents that double your automation rate with AI expertise.
Cost / License
Paid
Proprietary
Application types
Help Desk
Customer Feedback Manager
Origin
United States
Platforms
Online
Is Directly a good alternative to Trengo?
iPerceptions
1 like
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Cost / License
Freemium
Proprietary
Application type
Survey Creator
Origin
United States
Platforms
Online
Is iPerceptions a good alternative to Trengo?
Ad
Full Help
1 like
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Self-Hosted
+5
Is Full Help a good alternative to Trengo?
RepairShopr
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All-in-one computer repair ticketing system.
Cost / License
Paid
Proprietary
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Is RepairShopr a good alternative to Trengo?
Support Hero
1 like
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Online
Is Support Hero a good alternative to Trengo?
Engrana
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Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
24 Engrana alternatives
Cost / License
Paid
Proprietary
Application type
AI Chatbot
Origin
Spain
EU
Platforms
Online
Software as a Service (SaaS)
Is Engrana a good alternative to Trengo?
Helpman
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Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Cost / License
Paid
Proprietary
Application type
Customer Feedback Manager
Platforms
Online
+6
Is Helpman a good alternative to Trengo?
ReadyDesk
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Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Windows
Online
Self-Hosted
Is ReadyDesk a good alternative to Trengo?
Sales Essistant
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SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
Paid
Proprietary
Platforms
Mac
Windows
Linux
Online
Is Sales Essistant a good alternative to Trengo?
Helloumi
1 like
Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.
Cost / License
Paid
Proprietary
Origin
South Korea
Platforms
Online
+1
Is Helloumi a good alternative to Trengo?
Awesome Support
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Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
Freemium
Open Source (GPL-2.0)
Application type
Help Desk
Platforms
Online
Self-Hosted
+9
Is Awesome Support a good alternative to Trengo?