Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+9
UserEcho Alternatives
UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.
Alternatives list
- 65 Marketeer alternatives
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
Singapore
+5
157 Olark alternativesOlark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
+2
Cost / License
- Free
- Proprietary
Platforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
- United States
170 AzureDesk alternativesHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Chrome OS
- Self-Hosted
- United States
+4
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
Cost / License
- Free
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
Ukraine
+6
199 ProProfs Help Desk alternativesProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- United States
+2
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Poland
EU
Joinly is a community platform to get feedback from customers and collaborate on products, projects, brands and organizations.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
United Kingdom
+1
Russia
