UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is Formbricks, which is both free and Open Source. Other great apps like UserVoice are Freshdesk, Zendesk, UseResponse and LiveAgent.
Noisely monitors what customers say about your product across Reddit, G2, app stores, and support tools, then uses AI to cluster, categorize, and surface actionable insights.
Estonia
EU
Fdback is a customer feedback platform for SaaS teams. Users submit feature requests and bug reports on a public feedback board (hosted on a subdomain or your own custom domain), vote and comment on ideas, and follow progress on a public roadmap.
RomaniaEU
Collects user feedback, categorises it using AI and pushes it directly into your favorite issue tracker dependent upon the category (so sales inquiries go to a different place than development requests than cyber security incidents, etc).
United Kingdom
AI-powered feedback management that captures ideas from Slack, Discord, and Teams and routes them to GitHub, Jira, or Linear.
Pulseahead helps product teams run contextual in-product surveys to capture real user intent at scale - so you can build products users love, based on what they actually experience.
India
inov-ai is a feedback intelligence platform designed to help SaaS teams collect, organize, and act on user feedback turning insights into meaningful product decisions and growth.
United Kingdom
Most feedback tools count votes on a public board. Sentriment reads everything instead, including the feedback nobody ever posts: support conversations, app store reviews, in-app messages, survey responses and imported spreadsheets.
A self-hosted customer help desk and product feedback platform with unlimited employees for a flat license fee. A unified, budget-friendly alternative to Zendesk, UserVoice, and Help Scout.
United Kingdom
Transform customer feedback into actionable features using AI. Our intelligent customer feedback management platform automatically converts user requests into implementation-ready prompts for AI coding tools like Cursor, Bolt, and more.
Turn conversations into product decisions Every conversation, ticket, and survey becomes prioritized outcome-based product intelligence. Autonomously.
United States