Zonka Feedback Alternatives
Zonka Feedback is described as 'Enterprise-grade feedback platform that uses AI to convert multi-channel survey data into actionable customer experience insights, supporting mobile, offline, and web collection' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to Zonka Feedback for a variety of platforms, including Web-based, iPhone, Android, Windows and iPad apps. The best Zonka Feedback alternative is Freshdesk, which is free. Other great apps like Zonka Feedback are Zendesk, UserVoice, Opin and UseResponse.
Alternatives list
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.


Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online

Employee engagement platform, designed to prevent churn, bridge the information gap between employees and leadership, and assist HR in decision-making.


+3
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets


+6
We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cost / License
- Paid
- Proprietary
Alerts
- Discontinued
Platforms
- Online
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone


+8
OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.


+3
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.


+3
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.






































