Apps tagged with 'Customer Support' Page 13 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. Fullview icon
     Like

    Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    30 alternatives
  2. We're a technology company that provides a forward-thinking lead management platform aimed at individual agents, brokerage firms, and lenders.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • US flagUnited States
    Big Purple Dot screenshot 1
    Big Purple Dot screenshot 2
    Big Purple Dot screenshot 3
    7 alternatives
  3. Selvo icon
     Like

    Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Selvo screenshot 1
    Selvo screenshot 1
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    +3
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    51 alternatives
  4. Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Rule engine combining external variables & machine learning
    Ticket view
    Customer timeline, to see the history of the interaction with the customer
    170 alternatives
  5. Noora icon
     1 like

    Product feedback management for SaaS companies. Noora is a centralized product feedback solution that gives you the tools to collect, aggregate and act on feedback from customers and internal teams.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Noora screenshot 1
    Noora screenshot 1
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    +1
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    30 alternatives
  6. Helpman icon
     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Helpman screenshot 1
    Helpman screenshot 1
    Pixel-perfect knowledge bases
    +6
    Pain-free writing
    42 alternatives
  7. Superseek icon
     Like

    Superseek helps you add a custom ChatGPT-powered AI assistant to your website to instantly answer customer queries about your product or service.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Source webpages for AI assistant
    Human handoff to existing live chat tool
    Custom fallback 'I don't know' response
    +7
    AI settings including Bot role and AI instructions
    52 alternatives
  8. Pulso Bot icon
     Like

    Pulso Bot lets small businesses automate customer support directly in Telegram. Each client connects their own branded bot (created via BotFather) — customers interact with a bot under the business name, not a generic service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Telegram
    • IL flagIsrael
    Pulso Bot screenshot 1
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    3 alternatives
  9. Consio icon
     Like

    Consio is an AI phone platform built specifically for Shopify brands that want to turn phone conversations into measurable revenue.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Shopify-native phone platform for ecommerce teams combining inbound AI voice agents, outbound power dialing, SMS, and customer context in one workspace, so brands can manage support and sales conversations from a single place.
    AI voice agent that answers calls 24/7 with full Shopify context, resolves common customer questions, sends checkout links by SMS, and escalates high-value conversations to your team with a clear call summary.
    Outbound power dialer for ecommerce brands to run abandoned cart, repeat buyer, and VIP campaigns, automate voicemail drops, and help agents reach the right shoppers at the right moment to drive more conversions.
    +2
    Unified phone operations platform with a shared inbox for inbound calls, outbound calls, and SMS, plus revenue attribution by touchpoint, agent, and campaign, live analytics, and call monitoring in one place.
    4 alternatives
  10. Askspot icon
     Like

    AI chat and support agent for e-commerce stores that helps shoppers find products, answers product and order questions, and automates customer service across chat, email, and marketplaces.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • WooCommerce
    • OpenCart
    • PrestaShop
    • Shopify
    • Magento / Adobe Commerce
    • BigCommerce
    • Zendesk
    • Freshdesk
    • PL flagPoland
    • European Union flagEU
    Askspot screenshot 1
    Askspot screenshot 1
    Askspot screenshot 2
    +6
    Askspot screenshot 3
    4 alternatives
  11. Agent.ai icon
     Like

    Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Chrome OS
    • US flagUnited States
    Agent.ai screenshot 1
    37 alternatives
  12. Text Groove icon
     1 like

    Text Groove allow you to enable your existing business landline, VoIP, or toll free phone number and connect with your customers in a whole new way.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    13 alternatives
  13. Qisutu icon
     Like

    Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It includes customer and agent portals, queues, workflow automation, service and SLA management, reporting, a knowledge base and an integrated CMDB.

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Online
    Qisutu screenshot 1
    Qisutu screenshot 1
    Qisutu screenshot 2
    +1
    Qisutu screenshot 3
    6 alternatives
  14. Helppier icon
     Like

    An onboarding tool that allows creating interactive user guides for web platforms, without any coding. With Helppier you can create product tours, integrate everyday tools such as FAQs, and track performance. Without cording or leaving your website!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Chrome OS
    • Google Chrome
    • Software as a Service (SaaS)
    • PT flagPortugal
    • European Union flagEU
    Helppier screenshot 1
    Helppier screenshot 1
    Helppier screenshot 2
    +4
    Helppier screenshot 3
    22 alternatives
  15. Built for businesses & agencies. Local Phone Numbers $1 Per Month, and 1 Cent Per Minute. Provision phone numbers in United States, Canada, United Kingdom, Austria, Denmark, France, Ireland, and Poland.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    29 alternatives
  16. QuestWiz icon
     Like

    Create custom AI assistants that learn from data to automate support and answer customer questions, reducing costs and improving efficiency through easy website integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    QuestWiz screenshot 1
    12 alternatives
  17. SageTalk icon
     Like

    Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    SageTalk screenshot 1
    28 alternatives
  18. AsisteClick icon
     1 like

    Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Chat with company members and collaborate to work out customers questions.
    Several management reports.
    Chat with customers in real time.
    +12
    Unlimited users and agent seats according to plans.
    87 alternatives
  19. Traditional CRMs expect you to log notes, update fields, and draft follow-ups. Instead of bringing you closer to your customers, they drown you in busywork and put you out of touch with what’s actually happening in your company.

    Cost / License

    • Free Personal
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Lightfield screenshot 1
    Lightfield screenshot 1
    Lightfield screenshot 2
    +8
    Lightfield screenshot 3
    50 alternatives
  20. CustoQ icon
     Like

    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • GB flagUnited Kingdom
    CustoQ screenshot 1
    CustoQ screenshot 1
    CustoQ screenshot 2
    +2
    CustoQ screenshot 3
    36 alternatives
  21. SuperU AI icon
     Like

    SuperU AI launches voice agents in minutes, handles 24/7 inbound/outbound, and scales to 1M calls/day. Pluto v1.1 ~200 ms latency, 100+ languages. Shopify-ready. ISO 27001, SOC 2.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • IN flagIndia
    dashboard for prompts
    15 alternatives