Apps tagged with 'Sla Management'

All apps in Apps tagged with 'Sla Management' category. Use the filters below to narrow down your search. 
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  1. Freshdesk icon
     124 likes

    Streamlines ticket management with multichannel support, advanced automation, SLA tracking, analytics, self-service options, team collaboration, AI, and security.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    • US flagUnited States
    Freshdesk screenshot 1
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    +8
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    133 alternatives
  2. Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IL flagIsrael
    monday service screenshot 1
    monday service screenshot 1
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    +2
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    31 alternatives
  3. Freshservice icon
     35 likes

    AI-powered IT help desk platform with codeless automation, self-service, performance data, workflow integrations, and multi-app connectivity for streamlined IT service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • US flagUnited States
    Freshservice screenshot 1
    Freshservice screenshot 1
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    +6
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    41 alternatives
  4. Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • AU flagAustralia
    Jira Service Management screenshot 1
    41 alternatives
  5. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    • GB flagUnited Kingdom
    Deskero screenshot 1
    Deskero screenshot 1
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    +2
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    153 alternatives
  6. StatusCast icon
     1 like

    With StatusCast you can build hosted status pages in minutes! Keep users informed about application uptime and provide them with status updates via email, SMS/text, Twitter, etc. StatusCast integrates seamlessly with your application performance monitoring platform.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    StatusCast screenshot 1
  7. Qisutu icon
     Like

    Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It includes customer and agent portals, queues, workflow automation, service and SLA management, reporting, a knowledge base and an integrated CMDB.

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Online
    Qisutu screenshot 1
    Qisutu screenshot 1
    Qisutu screenshot 2
    +1
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    6 alternatives