OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software.
Cost / License
- Freemium
- Proprietary
Application types
Alerts
- Discontinued
Platforms
- Software as a Service (SaaS)



SysAid helps IT work smarter, not harder, with service automation based on a decade of AI from over 4,000 organizations. Try it for free today.
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online

Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.


+1
Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.
Cost / License
- Paid
- Proprietary
Alerts
- Discontinued
Platforms
- Online


+4
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)

From IT asset management to the CMDB: i-doit has a solution for your documentation projects. Existing data sources can be integrated, giving you all of your information in a centralised repository. Ensuring you know everything about your IT!.
Cost / License
- Paid
- Proprietary
Platforms
- Windows
- Linux
- Self-Hosted

4me is a premium service management application for large multinational organizations and their external service providers.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Android
- iPhone
- Software as a Service (SaaS)


+3
DigitalCore unifies service data from fragmented systems into a single real-time dashboard, enabling service leaders to make strategic decisions in minutes instead of days.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)


+3
sendQuick onCloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services, and networks and flags up issues to your staff on duty.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Telegram
- Slack
- AWS CloudWatch
- LINE
- Microsoft Teams
- Software as a Service (SaaS)
- Microsoft Azure


+5
ALVAO Service Desk is a Microsoft-centric ITSM platform that centralizes and streamlines operations for organizations worldwide.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)


+7
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- iPhone
- iPad


+3
Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.


+7
FyneDesk is ITSM platform to handle incidents, requests, changes, problems, assets, and knowledge without the complexity of enterprise tools like ServiceNow or Freshservice.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)

+4
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)


+1
EasyVista - comprehensive, modular and integrated
- IT Service Management
- IT Asset Management
- IT Financial Management
- IT Project Management.







































