Cherwell Alternatives
Cherwell is described as 'Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY ITIL-based processes and is available SaaS or on-premises' and is a it service management software. There are more than 50 alternatives to Cherwell for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Cherwell alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like Cherwell are monday service, Freshservice, DGlide and ServiceNow.
Alternatives list
Wolken Service Desk for Customer Support is an AI and Cloud-native SaaS that enables enterprises to provide superior internal/external customer service and reduce the cost of support through Automation, Machine Learning, and Integrations.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- 211 Happi.team alternatives
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows

- 143 SupportPal alternatives
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
United Kingdom



- 170 Gorgias Helpdesk alternatives
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States



HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
United Kingdom


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ALVAO Service Desk is a Microsoft-centric ITSM platform that centralizes and streamlines operations for organizations worldwide.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Czechia
EU


+7
Hector is an asset management application to build custom asset inventories based on real business needs, our software is born out of a need to have better control over them.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Chrome OS
- Android Tablet
- Software as a Service (SaaS)

qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Germany
EU


+3
Your self-hosted alternative to Zapier, ServiceNow, and custom AI plugins—built natively inside WordPress with zero external SaaS dependencies.
Cost / License
- Paid
- Proprietary
Platforms
- Wordpress
- Self-Hosted
Spain
EU


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