Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
United States
+3
Fernand Alternatives
Fernand is described as 'The best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm' and is a Help Desk platform in the security & privacy category. There are more than 50 alternatives to Fernand, not only websites but also apps for a variety of platforms, including Android, iPhone, SaaS and Windows apps. The best Fernand alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to Fernand are FreeScout, Freshdesk, Zendesk and Dolibarr.
Alternatives list
- 137 osTicket alternatives
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Germany
EU
+5
114 Zoho Desk alternativesCentralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
India
+2
HighLevel is a platform that simplifies lead capture, nurturing, conversion, and scaling using various marketing and sales tools. Users can create websites, funnels, landing pages, courses, and memberships.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
- United States
Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
Canada
+3
173 Help Scout alternativesHelp Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- United States
+2
153 Deskero alternativesDeskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
United Kingdom
+2
Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Shopify
- Sass
- Wordpress
Australia
+3
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
- United States
83 Deskpro alternativesDeskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
- United Kingdom
+1
208 Crisp alternativesCustomer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
France- EU
+4
