ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.




Front is described as 'Email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature' and is a team collaboration tool in the office & productivity category. There are more than 100 alternatives to Front for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Front alternative is Libredesk, which is both free and Open Source. Other great apps like Front are FreeScout, Freshdesk, Zendesk and tawk.to.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.




Planfix is designed for people who need more. More flexibility. More customization. More new capabilities. Planfix a customizable tool you use to build a system for managing your team or company.




Pyrus streamlines workflows in any department. The Pyrus platform combines request tracking, workflow automation, work-related communication, and document approvals in a single user-friendly interface. Pyrus's flexible workflow engine can be configured without coding and...




Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.




Front is an email replacement as a shared inbox. Reamaze has shared inbox and much more.


Almost everyone thinks Reamaze is a great Front alternative.
Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.







DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.




Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration



Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.




Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.




Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

Heymarket is a business text service for your team. They get a shared inbox for messaging with people outside your organization. The other party never has to install an app & gets SMS. Free 14-day trial on heymarket.com, the App Store, & Google Play.




Reamaze also offers shard inbox and social tools. You can also send auto chat campaigns with Reamaze.