Help Scout is described as 'Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Help Scout for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Help Scout alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Help Scout are Freshdesk, osTicket, HelpDesk by LiveChat and Zendesk.
Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.
Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
India
Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Malta
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Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...
United States
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
United States
Generates individualized email replies in your writing style from imported messages without inbox access, supports screenshots, briefs, translation in 60+ languages, encrypted storage, business terms panel, tone controls, templates, spell check, and more.
IrelandEU
