HelpDesk is described as 'Help desk software and ticketing system that centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to HelpDesk for a variety of platforms, including Web-based, SaaS, Self-Hosted, Android and iPhone apps. The best HelpDesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or osTicket. Other great apps like HelpDesk are FreeScout, Zammad, Deskpro and GLPI.
Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.
BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.
South Africa
Czechia
EU
Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.
United States
France
