HelpDesk is described as 'Centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to HelpDesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best HelpDesk alternative is Libredesk, which is both free and Open Source. Other great apps like HelpDesk are FreeScout, Freshdesk, Zendesk and Znuny.
Automates front office tasks with AI, including voice calls, online booking, reminders, payment processing, messaging, call data analysis, recalls, and review management for efficient operations, improved retention, and increased client engagement across channels.
Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding.
Easybook turns visitors into buyers and handles customer service automatically. Save time and grow sales.
KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.
An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.
SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.
Inboto is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.
Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.
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