Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
HelpdeskWin Alternatives
HelpdeskWin is described as 'A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database' and is a Help Desk platform in the office & productivity category. There are more than 50 alternatives to HelpdeskWin for a variety of platforms, including Web-based, iPhone, Android, iPad and SaaS apps. The best HelpdeskWin alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like HelpdeskWin are Spiceworks, Freshdesk, osTicket and Zendesk.
Alternatives list
DoppleDesk gives small teams a clean, easy-to-use ticketing queue for tracking support requests. Teams can create a free, branded public portal where anyone can submit a ticket without creating an account.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
United States
99 TeamSupport.com alternativesOur online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Google Chrome
144 HappyFox alternativesHappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
- United States
+8
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
Singapore
+5
152 Trakdesk alternativesTrakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
- United States
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Germany
EU
BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- United States
+2
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
Message1.io is a cloud-based software solution designed to organize and manage telephone answering and virtual secretarial services for businesses. It is not a traditional call answering service itself, but rather a platform that enables service providers to operate and...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
- Online
Switzerland
Lumro is a powerful AI platform that enables businesses to create custom AI agents to handle sales, customer support, lead generation, appointment booking, and more. By integrating with your existing tools like Shopify, Google Sheets, Calendly, and HubSpot, Lumro agents provide...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
+6
