HelpSite Alternatives

HelpSite is described as 'The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable' and is a Help Desk platform in the office & productivity category. There are more than 25 alternatives to HelpSite, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and iPad apps. The best HelpSite alternative is Freshdesk, which is free. Other great sites and apps similar to HelpSite are Zendesk, FAQ Ally, ProProfs Knowledge Base and Help Scout.

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Alternatives
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Alternatives list

  1. ReadyDesk icon

    ReadyDesk

     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1
    Good alternative?
     
  2. Selvo icon

    Selvo

     Like

    Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Selvo screenshot 1
    Good alternative?
     
  4. Gorgias Helpdesk icon

    Gorgias Helpdesk

     Like

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    170 Gorgias Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Rule engine combining external variables & machine learning
    Good alternative?
     
  5. Ad
    Screenshot
    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
    Learn More
  7. SupportPal icon

    SupportPal

     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • GB flagUnited Kingdom
    Operator ticket view
    Good alternative?
     
  9. UserDeck icon

    UserDeck

     Like

    UserDeck provides embedded support software that works with your existing website.

    48 UserDeck alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    UserDeck Guides widget
    Good alternative?
     
  10. Bornevia icon

    Bornevia

     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • ID flagIndonesia
    Bornevia screenshot 1
    Good alternative?
     
  11. Helpman icon

    Helpman

     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Helpman screenshot 1
    Good alternative?
     
  12. KronoDesk icon

    KronoDesk

     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    107 KronoDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Help desk ticketing
    Good alternative?
     
  13. Happi.team icon

    Happi.team

     Like

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    211 Happi.team alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1
    Good alternative?
     
  14. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

     Like

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1
    Good alternative?
     
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