Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted

HelpSite is described as 'The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable' and is a Help Desk platform in the office & productivity category. There are more than 25 alternatives to HelpSite, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and iPad apps. The best HelpSite alternative is Freshdesk, which is free. Other great sites and apps similar to HelpSite are Zendesk, FAQ Ally, ProProfs Knowledge Base and Help Scout.
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.




Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.



Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.




SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...





Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.




Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.



Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.



