Helpwise is described as 'Shared inbox for teams with thread-based chat, assignment, workflow automation, integration with external apps, and centralized multi-mailbox management' and is an app in the business & commerce category. There are more than 50 alternatives to Helpwise for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Helpwise alternative is FreeScout, which is both free and Open Source. Other great apps like Helpwise are Dolibarr, HubSpot, Freshdesk and Fernand.
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
United States
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
United States
Comprehensive web-based CRM offering solutions for sales, marketing, service, and call centers, with mobile app, AI insights, customizable tools, and AppExchange for industry needs.
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
United States
Monday CRM, product of monday.com , is a sales-focused Customer Relationship Management software offering a suite of tools for managing leads, deals, contacts, and activities without coding.
Israel
Transform Gmail into a powerful team tool for Shared Inboxes. Manage access, delegation, and monitoring of emails with task tracking, personalized responses, and alerts for shared mailbox activity.
United States
Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.
India
Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual.
United States
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
Growing small businesses use Keap Ultimate for a robust CRM solution with advanced marketing and sales automation, fully customizable campaigns, advanced ecommerce, text marketing, and so much more.
United States
Chirps is an AI-powered customer support assistant that businesses embed on their website in seconds. It learns your business automatically by crawling your website, FAQs, and internal documents no manual training required.
Estonia
EU
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
