i-net HelpDesk AlternativesHelp Desk Platforms and other similar apps like i-net HelpDesk

i-net HelpDesk is described as 'Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to i-net HelpDesk for a variety of platforms, including Web-based, Android, iPad, iPhone and Windows apps. The best i-net HelpDesk alternative is FreeScout, which is both free and Open Source. Other great apps like i-net HelpDesk are Freshdesk, Zendesk, osTicket and JitBit Helpdesk.

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Alternatives list

  1. FreeScout icon

    FreeScout

     40 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    104 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source (AGPL-3.0)

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
     

    • FreeScout is the most popular Android, Mac, iPhone & Linux alternative to i-net HelpDesk.

    • FreeScout is the most popular Open Source & free alternative to i-net HelpDesk.

    • FreeScout is Freemium and Open Sourcei-net HelpDesk is Paid and Proprietary
  2. Freshdesk icon

    Freshdesk

     124 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    81 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based & Windows alternative to i-net HelpDesk.

    • Freshdesk is Freemium and Proprietaryi-net HelpDesk is Paid and Proprietary
    • Freshdesk is Customizablei-net HelpDesk is not according to our users
  4. Zendesk icon

    Zendesk

     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    266 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to i-net HelpDesk.

    • Zendesk is Paid and Proprietaryi-net HelpDesk is also Paid and Proprietary
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. osTicket icon

    osTicket

     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    110 osTicket alternatives

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen
     
  7. JitBit Helpdesk icon

    JitBit Helpdesk

     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
    JitBit Helpdesk screenshot 1
     
  8. Kayako icon

    Kayako

     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    Kayako screenshot 1
     
  10. Zammad icon

    Zammad

     35 likes

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    42 Zammad alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Linux
    • Self-Hosted
    Zammad screenshot 1
     
  11. Knoon AI icon

    Knoon AI

     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    Official homepage of Knoon.
     
  12. HelpSpace icon

    HelpSpace

     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    HelpSpace screenshot 1
     

    • HelpSpace is the most popular SaaS alternative to i-net HelpDesk.

    • HelpSpace is Paid and Proprietaryi-net HelpDesk is also Paid and Proprietary
  13. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

     Like

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1
     
  14. BDLP Desk icon

    BDLP Desk

     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Ticket View
     
11 of 11 i-net HelpDesk alternatives