Malcolm! AlternativesHelp Desk Platforms and other similar apps like Malcolm!

Malcolm! is described as 'Let's you quickly create an online self-service system that your business can use with your own customers' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Malcolm!, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Self-Hosted apps. The best Malcolm! alternative is Formbricks, which is both free and Open Source. Other great sites and apps similar to Malcolm! are Google Forms, Nextcloud Forms, Confluence and Tally Forms.

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Alternatives
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Alternatives list

  1. Formbricks icon
     39 likes

    Open Source Experience Management Solution.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    • Cloudron
    Good alternative?
     
  2. Google Forms icon
     102 likes

    Collect information using custom online surveys, quizzes, polls, or RSVPs, share forms easily, analyze organized responses in linked spreadsheets, automate grading, support file uploads, customize questions, visualize data, and collaborate in real-time.

    345 Google Forms alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  3. Nextcloud Forms icon
     29 likes
    • Simple design: No mass of options, only the essentials. Works well on mobile of course.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  4. Confluence icon
     70 likes

    Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.

    166 Confluence alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Cloudron
    Good alternative?
     
  5. Typeform icon
     66 likes

    Generates interactive forms, surveys, and quizzes featuring one-question-at-a-time sliding formats, logic jumps, 3,000+ adjustable templates, multimedia support, calculators, customizable end screens, structured segmentation, and website or email integration.

    354 Typeform alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • MailChimp
    • Trello
    • Ortto
    • Slack
    • Salesforce
    • Google Sheets
    • HubSpot
    Good alternative?
     
  6. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    311 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  7. GetInput icon
     7 likes

    Effortlessly create simple and engaging forms with Input. Our customization options empower you to showcase your forms in your brand's colors, ensuring a cohesive and professional appearance.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  8. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    367 Intercom alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  9. Microsoft Forms icon
     15 likes

    Simplistic surveys by Microsoft. You can easily create surveys,quizzes and polls to collect customer feedback. Free with your Office 365 credentials or Microsoft account (Hotmail, Live, or Outlook.com).

    262 Microsoft Forms alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft 365
    • Windows
    Good alternative?
     
  10. Help Scout icon
     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    173 Help Scout alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
12 of 27 Malcolm! alternatives