Mint Service Desk is described as 'Free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Mint Service Desk for a variety of platforms, including Web-based, Windows, SaaS, Android and iPhone apps. The best Mint Service Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Spiceworks or Jira Service Management. Other great apps like Mint Service Desk are Zendesk, GLPI, monday service and DGlide.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
United States
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
United States
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
United States
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
United Kingdom
4me is a premium service management application for large multinational organizations and their external service providers.
United States
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
Indonesia
