WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.


Smartsupp is described as 'Blends live chat, chatbots, and video recordings for e-commerce, offers real-time visitor insights, multi-channel support, GDPR compliance, and mobile access' and is a popular app in the business & commerce category. There are more than 100 alternatives to Smartsupp for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Smartsupp alternative is FreeScout, which is both free and Open Source. Other great apps like Smartsupp are Zendesk Chat, tawk.to, Intercom and LiveChat.
WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.


Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.




AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.




Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.


Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.



Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...



Chaport is multi-channel customer messaging software for businesses of all sizes designed to help companies communicate with website visitors and convert them into loyal customers. It is easy to install, compatible with all websites, and doesn't affect website load time.




Business messenger with multi-channel features for sales, marketing, and support, connected on one platform. Calls, Online Chat, Email, Facebook Messenger and much more.




Tracks website sessions in real time with analytics, visitor recordings, heatmaps, surveys, chat tools, and form analytics to visualize visitor behavior, reveal issues in conversion funnels, collect feedback, and assess the impact of optimizations.




Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.




Live chat solution offering real-time visitor tracking, automated engagement triggers, multilingual chat translation, easy setup, customizable design, actionable insights, lead scoring, visitor segmentation, mobile and desktop access, and integration with marketing tools.




SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.
