SupportBee Alternatives

SupportBee is described as 'Turns customer email into shared tickets with assignments, private comments, draft replies, labels, knowledge bases, and a tracking portal' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to SupportBee, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best SupportBee alternative is Freshdesk, which is free. Other great sites and apps similar to SupportBee are Zendesk, osTicket, ServiceNow and Help Scout.

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Alternatives
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Alternatives list

  1. Live Chat 3 icon

    Live Chat 3

     2 likes

    Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • Self-Hosted
    Product
    Good alternative?
     
  2. Click2Magic icon

    Click2Magic

     Like

    Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IN flagIndia
    Click2Magic screenshot 1
    Good alternative?
     
  4. IzzyHelp icon

    IzzyHelp

     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
    Handy "facebook-like" helpdesk button
    Good alternative?
     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. jiLiveChat icon

    jiLiveChat

     Like

    jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    138 jiLiveChat alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • GB flagUnited Kingdom
    jiLiveChat screenshot 1
    Good alternative?
     
  7. Zoho Discussions icon

    Zoho Discussions

     9 likes

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • IN flagIndia
    Zoho Discussions screenshot 1
    Good alternative?
     
  9. Sleekplan icon

    Sleekplan

     11 likes

    Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

    Cost / License

    • Free Personal
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • AT flagAustria
    • European Union flagEU
    Sleekplan screenshot 1
    Good alternative?
     
  10. FeedbacQ icon

    FeedbacQ

     1 like

    FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business decisions in a customer perspective.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • IN flagIndia
    Login Page- which could be customizable as per company branding
    Good alternative?
     
  12. Directly icon

    Directly

     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  13. Product Pains icon

    Product Pains

     Like

    Giving users a louder voice to help teams build better products.

    100 Product Pains alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Alerts

    • Discontinued

    Platforms

    • Online
    Good alternative?
     
  14. Best Support System icon

    Best Support System

     3 likes

    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    180 Best Support System alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • BD flagBangladesh
    Best Support System screenshot 1
    Good alternative?
     
  15. BugPlug icon

    BugPlug

     1 like

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    130 BugPlug alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    BugPlug screenshot 1
    Good alternative?
     
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