SupportBee is described as 'Turns customer email into shared tickets with assignments, private comments, draft replies, labels, knowledge bases, and a tracking portal' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to SupportBee, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best SupportBee alternative is Freshdesk, which is free. Other great sites and apps similar to SupportBee are Zendesk, osTicket, ServiceNow and Help Scout.
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
United States
Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
United States
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
Your users are telling you exactly what to build. The problem is it's everywhere, bug reports, feature requests, support emails, messages from your website; and it piles up faster than anyone can read it.
Romania
EU
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
India
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
China
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
BelgiumEU
Türkiye
