Track-It! Help Desk Software Alternatives
Track-It! Help Desk Software is described as 'For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Track-It! Help Desk Software for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Track-It! Help Desk Software alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Track-It! Help Desk Software are Freshdesk, osTicket, i-net HelpDesk and Zendesk.
Alternatives list
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Android
- iPhone
- HESK
- Help Scout
- Freshchat
- Software as a Service (SaaS)
- Bitrix24
- Freshdesk
- Zendesk
- Zendesk Chat


+3
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.
Cost / License
- Paid
- Proprietary
Platforms
- Software as a Service (SaaS)
Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.


Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android


+3
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.












































