UserEcho Alternatives

UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.

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UserEcho alternatives page was last updated

Alternatives list

  1. Supahub icon
     4 likes

    Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Zoho Desk icon
     2 likes

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  3. WoltLab Suite icon
     9 likes

    WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • PHP
     
  4. Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  5. Featurebase icon
     35 likes

    Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.

    85 Featurebase alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  6. Rapidr icon
     Like

    Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. UserJot icon
     2 likes

    UserJot is a tool that makes it easy to gather and manage feedback from your users. It pulls all your feedback—whether from emails, Slack, or support tickets—into one place so you can stop wasting time searching for it.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  9. Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  10. Capture and streamline feedback from customers, teams, and stakeholders. Craft your product roadmap effortlessly in mere minutes!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  11. Sleekplan icon
     11 likes

    Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

    52 Sleekplan alternatives

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Carrrot icon
     Like

    Carrrot streamlines your online business. Automated messages drive first-time visitors and return customers. Multichannel support keeps your customer happier. Analytics feature lets you choose the only profitable campaign. All these features in one.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • Google Chrome
     
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