Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
United States
Solarwinds Web Help Desk Alternatives
Solarwinds Web Help Desk is described as 'SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Solarwinds Web Help Desk for a variety of platforms, including Web-based, Windows, Android, Self-Hosted and iPhone apps. The best Solarwinds Web Help Desk alternative is Libredesk, which is both free and Open Source. Other great apps like Solarwinds Web Help Desk are Freshdesk, osTicket, Zendesk and Znuny.
Alternatives list
155 Gorgias Helpdesk alternativesCentralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
+1
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- web hosting
- Wordpress
+5
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
+3
Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
France
EU
Bangladesh
United Kingdom
Indonesia
Germany