Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
R
Zendesk Alternatives
Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch, LiveAgent, osTicket and UseResponse.
Alternatives list
ContextSmith turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Salesforce.com
- Gmail
- Zendesk
Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.
Cost / License
- Free
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
- Chrome OS
United States
157 Helpy.io alternativesSelf-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
+1
Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Google Chrome
58 Document360 alternativesAI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
India
+7
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Germany
EU
180 Best Support System alternativesBest Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
Bangladesh
+9
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
United Kingdom
Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Microsoft Teams
- Software as a Service (SaaS)
+2
Apptimi manages all collaboration and sharing in your business. From shared team Inbox, helpdesks, contact manager or forms, you can create , share and collaborate with your team , your customers or your suppliers.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Ireland- EU
186 Rapidr alternativesRapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
- United States
