One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Netherlands
EU
Zoho Desk Alternatives
Zoho Desk is described as 'Helps manage customer requests across channels, offers multi-brand self-service, knowledge base automation, AI ticket analysis, and team collaboration tools' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zoho Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Zoho Desk are Fernand, Zendesk, UserVoice and Tidio .
Alternatives list
- 182 Trengo alternatives
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- United States
+2
Automates front office tasks with AI, including voice calls, online booking, reminders, payment processing, messaging, call data analysis, recalls, and review management for efficient operations, improved retention, and increased client engagement across channels.
Cost / License
- Paid
- Proprietary
Platforms
- Software as a Service (SaaS)
- United States
99 TeamSupport.com alternativesOur online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
170 AzureDesk alternativesHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Chrome OS
- Self-Hosted
- United States
+4
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
India
+6
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Malta- EU
+3
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows
+2
