Apps tagged with 'Customer Support' Page 2 of 21

Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app.

Offers real-time support to personalize customer experience with proactive chat invitations, boosting leads and sales through seamless integrations.

Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.

Flow.ai is an independent chatbot building platform with an easy drag and drop interface driven by powerful NLP. Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like WhatsApp and Messenger.

Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

Live chat software for your website. The base package is free forever and no credit card is required to use it. Additional paid features can be added as needed.

Open source live chat platform with AI chatbots, multi-channel messaging, real-time support, customization options, and WhatsApp to website integration.

Help desk software and ticketing system that centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service.

Advanced hosted status pages. Offering a complete REST API, native curl-like monitoring, metrics, semantic statuses, informational, maintenance, and scheduled issues, and more.

Conversational AI chatbot for SMBs that learns from FAQs in seconds, solves up to 70% of customer questions automatically, offers quick setup, 24/7 support.

Automates customer support using custom-trained AI chatbots, delivers smart responses in real-time, supports 24/7 assistance, and integrates with major platforms.

Live chat tool with chat history, unsent messages capture, group conversations, editing of replies, typing insights, wide device compatibility and full encryption.

Post-purchase surveys customers actually answer. Gain real-time insights into customer preferences and identify your best marketing channels.

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

Capacity is a unified CX automation platform that replaces fragmented tools to help contact centers reduce costs, increase revenue, and improve CSAT. It integrates knowledge, automates inbound and outbound interactions and empowers agents—powered by a centralized AI layer.

MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website design without causing disruptions.

AI-powered customer conversation platform unifying messaging apps, email, SMS, and webchat in one inbox with workflow automation, analytics, and marketing tools.

Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

YourGPT is a no-code AI Agent platform for customer support, sales, and operations. It goes beyond answering questions by taking real action. You can build self-learning, multi-agent systems that resolve up to 90% of repetitive queries and deploy them across Websites, WhatsApp...

AI solutions enhance support and sales with CRM integration and digital communication. 50+ CRM options, VoIP telephony for inbound and outbound calls.