Apps tagged with 'Customer Support' Page 5 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. TeamWox icon
     27 likes

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • CY flagCyprus
    • European Union flagEU
    task management
    team management
    Team management in TeamWox
    +3
    Home page
    254 alternatives
  2. erxes icon
     3 likes

    In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • Self-Hosted
    • Software as a Service (SaaS)
    • US flagUnited States
    erxes screenshot 1
    erxes screenshot 1
    erxes screenshot 2
    +3
    erxes screenshot 3
    33 alternatives
  3. Survicate icon
     36 likes

    Collect feedback at any customer journey stage, analyze insights with AI, use advanced targeting, embed questions in emails, and automate surveys through 1-click integrations.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PL flagPoland
    • European Union flagEU
    Survicate screenshot 1
    Survicate screenshot 1
    Survicate screenshot 2
    262 alternatives
  4. VisionProject icon
     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • SE flagSweden
    • European Union flagEU
    Kanban/task board with drag and drop
    Customizable dashboard
    Issue/task tracking
    +2
    Timeline / project plan
    191 alternatives
  5. Yonyx icon
     1 like

    Create decision tree driven interactive guides for call centers & customer self service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • US flagUnited States
    Slide-View allows for interactive traversal
    Multi-Relational Directed Graph
    Yonyx Map View - For Authors
    +1
    Yonyx User View - Responsive, Mobile compatible & embeddable in any iFrame
    6 alternatives
  6. HelpKit icon
     1 like

    HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    HelpKit screenshot 1
    32 alternatives
  7. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • US flagUnited States
    Reamaze is feature-packed and comes with simple pricing!
    Use Reamaze to initiate chat conversations with customers.
    Customizable to fit the look and feel of your business. Reamaze offers an integrated chat experience unlike anything else.
    +6
    Works with your favorite channels like email, Facebook, Messenger, Instagram, Twitter, and SMS/MMS.
    148 alternatives
  8. Helpy.io icon
     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
    Helpy.io screenshot 1
    Helpy.io screenshot 2
    +1
    Helpy.io screenshot 3
    157 alternatives
  9. Userlane icon
     14 likes

    Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    The guide contains mandatory actions the user has to take.
    In some steps of the guide the user is informed about the purpose of certain elements.
    40 alternatives
  10. User.com icon
     30 likes

    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • RU flagRussia
    User.com screenshot 1
    User.com screenshot 1
    User.com screenshot 2
    +4
    User.com screenshot 3
    222 alternatives
  11. Astuto icon
     2 likes

    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    Cost / License

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    • Docker
    • Global
    Astuto screenshot 1
    Astuto screenshot 1
    156 alternatives
  12. Sagepilot icon
     1 like

    Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Main Page
    Conversation Dashboard
    Analytics Dashboard
    25 alternatives
  13. GetHuman icon
     3 likes

    The fastest way to get customer service by phone, chat, email, or even by having the company call you back. GetHuman has millions of tricks and shortcuts to make sure you get help better and more quickly than ever before.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    homepage
    Comcast details
    3 alternatives
  14. XonChat icon
     8 likes

    Multichannel chat support platform that connects companies and customers including audio&video calls and screen sharing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    XonChat screenshot 1
    51 alternatives
  15.  1 like

    AI support and sales agent that answers customer questions from your own documentation and live business systems, then escalates to a human with the full conversation attached.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    • DE flagGermany
    • European Union flagEU
    Playground: choose the model behind the agent - OpenAI, Anthropic, Google or Meta - write the system instructions, and test against a live preview of the widget.
    A captured lead scored on budget, authority, need and timeline, with the conversation it came from and a recommended follow-up.
    Analytics: conversation volume, resolution outcomes, and the replies customers marked unhelpful along with the reason they gave.
    +2
    Deploy: the same agent on a website widget, WhatsApp, Shopify, Notion, or 6,000+ apps through Zapier.
    10 alternatives
  16. Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • US flagUnited States
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 2
    +3
    RingCentral Engage Digital screenshot 3
    67 alternatives
  17. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • NL flagNetherlands
    • European Union flagEU
    Trengo team inbox
    Assigning and tagging
    182 alternatives
  18. Wando icon
     1 like

    Wando is a SaaS platform that connects a business's WhatsApp Business account to Meta's official WhatsApp Business API and adds a generative AI layer on top of it.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • AR flagArgentina
    Wando Contesta por vos
    Primeros Pasos
    Panel de mensajeria
    +4
    Agente IA
    5 alternatives
  19. Chirps AI icon
     1 like

    Chirps is an AI-powered customer support assistant that businesses embed on their website in seconds. It learns your business automatically by crawling your website, FAQs, and internal documents no manual training required.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • EE flagEstonia
    • European Union flagEU
    Chirps AI screenshot 1
    Chirps AI screenshot 1
    Chirps AI screenshot 2
    +2
    Chirps AI screenshot 3
    53 alternatives
  20. HyperHelp icon
     1 like

    HyperHelp is an AI chat widget for websites. It deep-crawls your site or docs and answers visitor questions using only that content, with hybrid search combining keyword and vector retrieval. Every answer can link to the source page it took the answer from.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • DE flagGermany
    • European Union flagEU
    Website
    HyperHelp screenshot 1
    HyperHelp screenshot 2
    +3
    Create a new data source (website crawl)
    24 alternatives
  21. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Enchant.com screenshot 1
    Enchant.com screenshot 1
    Enchant.com screenshot 2
    122 alternatives