Customer Support Tools Page 14 of 17

DID Virtual Numbers lets you instantly get virtual phone numbers from around the world. You can make and receive calls, manage SMS, and forward communication through a secure online dashboard — perfect for businesses, remote teams, and professionals who need a global phone presence.

Click-to-call and co-browsing solutions for websites.

BlueTickets is an email ticketing system for small businesses and startups, organizing support requests from emails, web forms, mobile apps, or agent notes into one dashboard. It automates ticket creation, assigns clear ownership, and flags urgent issues automatically.

Shmore is an AI-powered SaaS that helps e-commerce brands build vibrant communities to convert visitors into loyal customers.

Hoory is an AI-powered assistant that automates customer communication. It is a cost-effective solution to provide 24/7 support and an enhanced user experience. Hoory doesn’t require any coding and can be easily embedded into the website.

KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

Botsonic is a user-friendly, no-code platform that enables businesses to build AI-powered chatbots for websites and messaging channels. With Botsonic, users can automate customer support, collect leads, answer FAQs, and offer instant assistance 24/7 without any coding experience.

Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

Forward your missed calls, or get a new number, and Simple Phones will answer it using AI. You'll get an AI phone agent created for your business for free — just pay 19¢/min for any incoming calls, and you decide how much to pre-load your account with.

BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

Bring all your support channels right to your user. And inject contextual in-app help into your site with Envisage:

Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.

Fortifi is a complete end-to-end cloud based business platform making billing, marketing and support seamless, scalable and reliable.

Niceform is a simple, modern alternative to Typeform built for founders, marketers, and teams who want powerful forms without confusing pricing or bloated features.

Helploom is a lightweight, affordable customer support tool made for solo founders and small teams. It adds a fast live chat widget to your site, captures leads, and keeps conversations organized in a shared inbox.

Build no-code AI chatbots trained on your documents, websites, or text. Deploy multi-language bots with advanced analytics, branding, and multi-channel integration.

Whatfix helps business to simplify the online experience of users by eliminating confusions and doubts. Use Whatfix and enhance self service capability of your product.

Customer Relationship Management CRM system | Transaction Management | Marketing Tools | Contact Management

Orchis AI helps businesses create intelligent chatbots trained on their own content. Upload your documents, PDFs, or knowledge base, and get an AI agent that answers customer questions instantly. The process is simple: create an agent, upload your documents, let the AI process...

Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.

You can use Bridger to embed a chat component on your website and use Discord or Slack to communicate directly with your customers.

Remote Screen share for Android & iOS mobile apps.

W3Dart is a visual feedback tool. It works like a sticky note on your website, only visible to your clients and your team. Only tool that has Video Recording and Screenshots to capture and report bugs and feedback. Try it For FREE.