Customer Support Tools Page 14 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
Copy a direct link to this comment to your clipboard
  1. DIDVN icon
     Like

    DID Virtual Numbers lets you instantly get virtual phone numbers from around the world. You can make and receive calls, manage SMS, and forward communication through a secure online dashboard — perfect for businesses, remote teams, and professionals who need a global phone presence.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    DIDVN screenshot 1
  2. Talkative icon
     Like

    Click-to-call and co-browsing solutions for websites.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    Click-to-call voice with escalation into video and co browsing.
    8 alternatives
  3. BlueTickets is an email ticketing system for small businesses and startups, organizing support requests from emails, web forms, mobile apps, or agent notes into one dashboard. It automates ticket creation, assigns clear ownership, and flags urgent issues automatically.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Easy to use interface, intuitive but comprehensive with automations to simplify the workflow.
    3 alternatives
  4. Shmore icon
     Like

    Shmore is an AI-powered SaaS that helps e-commerce brands build vibrant communities to convert visitors into loyal customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Shmore boosts your sales thanks to collective intelligence
    Shmore, your branded community to skyrocket your sales
    The more your community talks, the more your traffic grows!
    +4
    With Shmore, the feeling of belonging will boost your sales
    16 alternatives
  5. Hoory AI icon
     Like

    Hoory is an AI-powered assistant that automates customer communication. It is a cost-effective solution to provide 24/7 support and an enhanced user experience. Hoory doesn’t require any coding and can be easily embedded into the website.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Hoory AI screenshot 1
    Hoory AI screenshot 1
    Hoory AI screenshot 2
    +4
    Hoory AI screenshot 3
    10 alternatives
  6. KIX icon
     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    CMDB-Graph
    Dashboard of Service-Agent
    Ticket view
    +1
    Ticket escalation view
    21 alternatives
  7. Botsonic  icon
     Like

    Botsonic is a user-friendly, no-code platform that enables businesses to build AI-powered chatbots for websites and messaging channels. With Botsonic, users can automate customer support, collect leads, answer FAQs, and offer instant assistance 24/7 without any coding experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Botsonic  screenshot 1
    Botsonic  screenshot 1
    Botsonic  screenshot 2
    +1
    Botsonic  screenshot 3
    3 alternatives
  8. Kapdesk icon
     Like

    Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Android Tablet
    Kapdesk screenshot 1
    22 alternatives
  9. Forward your missed calls, or get a new number, and Simple Phones will answer it using AI. You'll get an AI phone agent created for your business for free — just pay 19¢/min for any incoming calls, and you decide how much to pre-load your account with.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Front page
    Features
    Pricing
    +3
    About us
    24 alternatives
  10. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    BoldDesk screenshot 1
    BoldDesk screenshot 1
    BoldDesk screenshot 2
    +2
    BoldDesk screenshot 3
    10 alternatives
  11. LabiDesk icon
     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    LabiDesk screenshot 1
    LabiDesk screenshot 1
    LabiDesk screenshot 2
    +6
    LabiDesk screenshot 3
    30 alternatives
  12. elevio icon
     2 likes

    Bring all your support channels right to your user. And inject contextual in-app help into your site with Envisage:

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    elevio screenshot 1
    elevio screenshot 1
    2 alternatives
  13. Fortifi icon
     Like

    Fortifi is a complete end-to-end cloud based business platform making billing, marketing and support seamless, scalable and reliable.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Fortifi screenshot 1
    Fortifi screenshot 1
    Fortifi screenshot 2
    29 alternatives
  14. Helploom icon
     Like

    Helploom is a lightweight, affordable customer support tool made for solo founders and small teams. It adds a fast live chat widget to your site, captures leads, and keeps conversations organized in a shared inbox.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Shared Inbox.
    5 alternatives
  15. Chatbase icon
     Like

    Build no-code AI chatbots trained on your documents, websites, or text. Deploy multi-language bots with advanced analytics, branding, and multi-channel integration.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Chatbase screenshot 1
    Chatbase screenshot 1
    Chatbase screenshot 2
    +2
    Chatbase screenshot 3
    26 alternatives
  16. Whatfix icon
     1 like

    Whatfix helps business to simplify the online experience of users by eliminating confusions and doubts. Use Whatfix and enhance self service capability of your product.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Whatfix screenshot 1
    25 alternatives
  17. Orchis AI icon
     Like

    Orchis AI helps businesses create intelligent chatbots trained on their own content. Upload your documents, PDFs, or knowledge base, and get an AI agent that answers customer questions instantly. The process is simple: create an agent, upload your documents, let the AI process...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Orchis AI screenshot 1
    Orchis AI screenshot 1
    7 alternatives
  18. Aidlify icon
     Like

    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Aidlify screenshot 1
    Aidlify screenshot 1
    Aidlify screenshot 2
    29 alternatives
  19. SharedBox icon
     Like

    Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Slack
    SharedBox screenshot 1
    SharedBox screenshot 1
    31 alternatives
  20. Bridger icon
     Like

    You can use Bridger to embed a chat component on your website and use Discord or Slack to communicate directly with your customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Discord
    • Slack
    Bridger screenshot 1
    53 alternatives
  21. Remote Screen share for Android & iOS mobile apps.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    Cobrowse.io screenshot 1
    Cobrowse.io screenshot 1
    Cobrowse.io screenshot 2
    14 alternatives
  22. W3Dart icon
     Like

    W3Dart is a visual feedback tool. It works like a sticky note on your website, only visible to your clients and your team. Only tool that has Video Recording and Screenshots to capture and report bugs and feedback. Try it For FREE.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Google Chrome
    • Safari
    • Software as a Service (SaaS)
    • Firefox
    Bug Reporting Tool for Development Team
Startup
Saas
Digital Agencies
Software Development Firms
Freelancers
Project Managers
    Capture and Report bug using Video recoding
    W3Dart screenshot 2
    +9
    W3Dart screenshot 3
    15 alternatives