Customer Support Tools Page 10 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. SnapCall icon
     1 like

    SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • LiveChat
    • Zendesk
    Multiply sales by 3x-5x. Bring the in-store buying experience to virtual shopping.
    Increase closing rate by 40%.
Add face-to-face interaction to
connect with online hot leads.
    Increase Net Promoter
Score by 20%. Move from automated responses to
personalized customer care.
    +3
    Create the best seamless interaction. Connect web visitors with your experts in real-time.
    96 alternatives
  2. AskMe Chat icon
     3 likes

    The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    AskMe Chat screenshot 1
    AskMe Chat screenshot 1
    AskMe Chat screenshot 2
    +4
    AskMe Chat screenshot 3
    20 alternatives
  3. DearAI icon
     1 like

    DearAI is an AI solution to automate inbound customer interactions for B2B startups and SMBs. DearAI automates and integrates inbound sales, customer support, and customer insights collection.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    DearAI chatbot on your website
    17 alternatives
  4. Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
    Vision Helpdesk Dashboard
    Vision Helpdesk Ticketing Help Desk
    Responsive Help Desk Client Portal
    +1
    Vision Helpdesk screenshot 3
    62 alternatives
  5. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1
    Best Support System screenshot 1
    Best Support System screenshot 2
    +11
    Best Support System screenshot 3
    179 alternatives
  6. ChatPirate icon
     3 likes

    The simplest live chat software that allows you to chat with your visitors in real-time, capture leads, and increase sales.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    ChatPirate screenshot 1
    ChatPirate screenshot 1
    ChatPirate screenshot 2
    +1
    ChatPirate screenshot 3
    97 alternatives
  7. Helpninja icon
     1 like

    Simple & Affordable help desk - Get your whole team on support for free.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Helpninja screenshot 1
    Helpninja screenshot 1
    Helpninja screenshot 2
    +3
    Helpninja screenshot 3
    88 alternatives
  8. Feedgrip icon
     1 like

    Centralize, organize and manage customer feedback. Discover trends and recurring issues and get notified when new important feedback comes up.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Feedgrip screenshot 1
    Feedgrip screenshot 1
    Feedgrip screenshot 2
    9 alternatives
  9. Impact CRM icon
     1 like

    With Impact CRM your business can visualise the entire customer journey on a customer-to-customer basis. We use AI to deliver personalised recommendations, so your business acquires new customers cost effectively while retention improves along with your ability to...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    18 alternatives
  10. Max HelpDesk icon
     1 like

    Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Dashboard
    10 alternatives
  11. Prestavi icon
     1 like

    Prestavi is modern workflow software that makes it easy to turn complicated, disorganized or undocumented processes into standardized workflows that help your team move work forward.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    7 alternatives
  12. MindaClient icon
     1 like

    MindaClient is a cloud based CRM system built to work across many different industries. It is cloud based CRM software that holds all your customer information in one location and is accessible no matter where you are.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    32 alternatives
  13. 20i HostShop makes managing a reseller hosting business easy. It’s an all-in-one automated platform to manage clients, commerce, billing, payments, service provision, communication and support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    16 alternatives
  14. Palzin Feedback is simple yet powerful tool to collect and organise feature request to have a better understanding of customer needs and help companies to build better products.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Collect feedback, votes, and inputs from your customers via Board. Use embedded widgets to integrate it with any CMS system or your own system
    Don't leave anyone in the dark. Share product roadmap and let everyone know what's coming next
    Our browser extension helps everyone (Sales, Customer, Customer Success & Support) store product feedback in seconds instead of minutes.
    +1
    See what our customers have to say about Palzin Feedback
    26 alternatives
  15. ChatMasters icon
     1 like

    Problem: In today’s fast-paced world, businesses grapple with the challenge of providing instant, round-the-clock customer support without breaking the bank. This nagging issue often results in delayed responses, leading to customer dissatisfaction and potential business loss.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    ChatMasters integrations
    ChatMasters knoweledge management
    Adding new base
    7 alternatives
  16. Turn downtime into happy customers. The complete system status platform: incident management and system monitoring in one. Bring transparency to your users with beautiful, customizable status pages hosted securely external from your infrastructure.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Desktop example with custom metrics.
    Mobile example with integrated service monitoring.
    59 alternatives
  17. Stop leaving money on the table and make sure all your leads are followed up with our Real Estate Lead Management Software.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    Follow Up Boss screenshot 1
    Follow Up Boss screenshot 1
    Follow Up Boss screenshot 2
    42 alternatives
  18. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Sidekick Studio screenshot 1
    Sidekick Studio screenshot 1
    Sidekick Studio screenshot 2
    +2
    Sidekick Studio screenshot 3
    72 alternatives
  19. Carrrot icon
     Like

    Carrrot streamlines your online business. Automated messages drive first-time visitors and return customers. Multichannel support keeps your customer happier. Analytics feature lets you choose the only profitable campaign. All these features in one.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • Google Chrome
    Multichannel live chat for support
    Analytics: funnels
Detect the pinch points
    Carrrot use case
    +2
    Manage your leads with all the data that Carrrot collects
    275 alternatives
  20. Helpwise icon
     1 like

    Shared inbox for teams with thread-based chat, assignment, workflow automation, integration with external apps, and centralized multi-mailbox management.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • Chrome OS
    • Software as a Service (SaaS)
    Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc.
    Get all your mailboxes like sales@, help@ in one place.
    Assign emails to right team members. And tag emails for quick understanding.
    +1
    Collaborate with your team-mates in real-time.
    38 alternatives
  21. Helpcube icon
     1 like

    Helpcube turn your visitors into customers and your one-time shoppers into returning customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpcube screenshot 1
    Helpcube screenshot 1
    128 alternatives
  22. Cognigy.AI icon
     1 like

    Cognigy.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AIs on any conversational channel.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    Graphical Conversation Editor with Interaction Panel in Chrome
    > Powerful Code Editor, based on Visual Studio Code
> Full Intellisense for JavaScript
> Full Intellisense for Cognigy Input, Actions and Profiles
> Full error handling directly in the browser
    > Persistent Contact Profiles store customer profile information
> Can be used for personalization and more
>GDPR Compliance: Profile can be exported, deleted, turned off
    +1
    > Rich analytics directly in Cognigy.AI
> See metrics on flow usage and on missunderstood user inputs to optimize flows
> Connect to external BI systems through OData
  23. HelpSite.io gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    HelpSite.io screenshot 1
    HelpSite.io screenshot 1
    HelpSite.io screenshot 2
    45 alternatives
  24. Live Guide icon
     1 like

    Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any third-party software or system.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • MailChimp
    • OpenCart
    • Shopify
    • Facebook
    • Wordpress
    • Magento Community Edition
    • Whmcs
    Live Guide screenshot 1
    40 alternatives