Customer Support Tools Page 12 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. Smith.ai icon
     Like

    Smith.ai combines AI and human intelligence to offer 24/7 customer engagement with live North America-based agents to capture and convert more leads.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Smith.ai screenshot 1
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    26 alternatives
  2. Fullview icon
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    Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    27 alternatives
  3. Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Rule engine combining external variables & machine learning
    Ticket view
    Customer timeline, to see the history of the interaction with the customer
    155 alternatives
  4. Noora icon
     1 like

    Product feedback management for SaaS companies. Noora is a centralized product feedback solution that gives you the tools to collect, aggregate and act on feedback from customers and internal teams.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
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    +1
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    28 alternatives
  5. Helpman icon
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    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Helpman screenshot 1
    Helpman screenshot 1
    Pixel-perfect knowledge bases
    +6
    Pain-free writing
    42 alternatives
  6. Superseek icon
     Like

    Superseek helps you add a custom ChatGPT-powered AI assistant to your website to instantly answer customer queries about your product or service.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Source webpages for AI assistant
    Human handoff to existing live chat tool
    Custom fallback 'I don't know' response
    +7
    AI settings including Bot role and AI instructions
    52 alternatives
  7. Agent.ai icon
     Like

    Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Chrome OS
    Agent.ai screenshot 1
    35 alternatives
  8. Text Groove icon
     1 like

    Text Groove allow you to enable your existing business landline, VoIP, or toll free phone number and connect with your customers in a whole new way.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    13 alternatives
  9. Helppier icon
     Like

    An onboarding tool that allows creating interactive user guides for web platforms, without any coding. With Helppier you can create product tours, integrate everyday tools such as FAQs, and track performance. Without cording or leaving your website!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Chrome OS
    • Google Chrome
    • Software as a Service (SaaS)
    Helppier screenshot 1
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    +4
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    21 alternatives
  10. Built for businesses & agencies. Local Phone Numbers $1 Per Month, and 1 Cent Per Minute. Provision phone numbers in United States, Canada, United Kingdom, Austria, Denmark, France, Ireland, and Poland.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    29 alternatives
  11. Circle.so icon
     Like

    Gone are the days of needing to make a whole bunch of different tools work together. With Circle, you can combine the exciting, interactive nature of a community with your content — all in one seamless experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Circle.so screenshot 1
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    +1
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    25 alternatives
  12. QuestWiz icon
     Like

    Create custom AI assistants that learn from data to automate support and answer customer questions, reducing costs and improving efficiency through easy website integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    QuestWiz screenshot 1
    12 alternatives
  13. SageTalk icon
     Like

    Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    SageTalk screenshot 1
    28 alternatives
  14. AsisteClick icon
     1 like

    Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Chat with company members and collaborate to work out customers questions.
    Several management reports.
    Chat with customers in real time.
    +12
    Unlimited users and agent seats according to plans.
    87 alternatives
  15. CustoQ icon
     Like

    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    CustoQ screenshot 1
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    +2
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    34 alternatives
  16. Deskware icon
     Like

    A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    22 alternatives
  17. CXWizard icon
     Like

    CXWizard provides an easy-to-set-up WhatsApp chatbot that helps small businesses provide exceptional support 24/7. Built specifically for non-technical entrepreneurs, its setup basically involves entering information about your business and connecting your WhatsApp account so...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
    CXWizard screenshot 1
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    +1
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    3 alternatives
  18. Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
    No matter if you sell clothes, rentals for cars, pet supplies, with all relevant integrations we got you covered.
    Use powerful features to convert customers directly in the chat. Message templates, Chatout Links, Order tracking and many more tools enable end to end relationship management.
    +3
    Never disappear in overloaded email accounts. Reach your relevant customers where their friends are.
    42 alternatives
  19. Proximiti MessagePro is a complete messaging solution for your business that allows you to communicate via Text Message with Customers, Colleagues, etc. all using your familiar main Business Phone Number(s). Access the app from most popular web browsers, or your mobile device.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    Proximiti MessagePro screenshot 1
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    +6
    Proximiti MessagePro screenshot 3
    6 alternatives