Customer Support Tools Page 11 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Chat with website visitors right from Slack or our dashboard. All of our plans support unlimited live chat agents for on flat-price.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Social Intents screenshot 1
    Social Intents screenshot 1
    72 alternatives
  2. Increase your sales on phone showing your products online as part of in an interactive online experience synced with a phone call, i.e. co-browsing, live chat, video and tracking. US-patented solution. Whisbi converts more than traditional Click-to-Call, combining it with an...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Whisbi Professional screenshot 1
    Whisbi Professional screenshot 1
    Whisbi Professional screenshot 2
    +3
    Whisbi Professional screenshot 3
    96 alternatives
  3. Mioot icon
     Like

    Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Mioot screenshot 1
    60 alternatives
  4. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    CustomAnswers screenshot 1
    30 alternatives
  5. SmartSupport icon
     1 like

    SmartSupport is a cutting-edge knowledge base and community forum management platform. SmartSupport features help desk and web-self service capabilities including chat & call center, support ticketing system and more.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Custom Template of the SmartSupport External Knowledge Base Portal
    7 alternatives
  6. Orcadesk icon
     Like

    Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Orcadesk screenshot 1
    Orcadesk screenshot 1
    23 alternatives
  7. Answerbase looks to offer enterprise grade social Q&A to websites of every size, in a web platform that is easy to setup and manage.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Answerbase screenshot 1
    Answerbase screenshot 1
    4 alternatives
  8. chatwee icon
     Like

    Chatwee.com is advanced, fully customizable social chat & comment system for any website where the audience engagement is key to long-term success and growth. You can add Chatwee Live Chat in two ways.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Wordpress
    chatwee screenshot 1
    chatwee screenshot 1
    6 alternatives
  9. UserDeck icon
     Like

    UserDeck provides embedded support software that works with your existing website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    UserDeck Guides widget
    UserDeck control panel
    48 alternatives
  10. HelpSumo icon
     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Helpsumo comes with Responsive design.
    iPhone and Android.
    php,html5
    +1
    HelpSumo screenshot 3
    99 alternatives
  11. myTips icon
     1 like

    Customer activation as a service. myTips is the easiest way to build, publish and A/B test user onboarding experiences without any coding.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    myTips screenshot 1
    myTips screenshot 1
    myTips screenshot 2
    +1
    myTips screenshot 3
    5 alternatives
  12. Eyelet icon
     Like

    Eyelet lets you easily and without code, build interactive, embeddable on-boarding experience.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Eyelet screenshot 1
    18 alternatives
  13. Jelly icon
     Like

    Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Jelly screenshot 1
    Jelly screenshot 1
    Jelly screenshot 2
    +1
    Jelly screenshot 3
    29 alternatives
  14. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    53 alternatives
  15. An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    53 alternatives
  16. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Operator ticket view
    Operator ticket grid
    Frontend
    140 alternatives
  17. Plain icon
     Like

    Plain puts all your customer conversations from Slack, email and forms into a single, lightning-fast interface and makes it easy to work with your team. Integrated with the tools you already use, and backed by their powerful API.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Plain screenshot 1
    6 alternatives
  18. SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    SupportMatic screenshot 1
    12 alternatives
  19. Speedforce is a customer support tool that reduces time spent on answering customer inquiries and gives back time towards growth. Customers expectations for fast service times continue to increase while average resolution time remains the same.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    SpeedForce screenshot 1
    16 alternatives
  20. Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Customer Service screenshot 1
    31 alternatives
  21. Helpware icon
     Like

    Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpware screenshot 1
    14 alternatives
  22. BirdyChat icon
     Like

    BirdyChat is a simplified live chat widget that delivers website messages directly to Telegram – no extra apps needed.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    BirdyChat screenshot 1
    Telegram chat widget setup preview on Birdychat
    7 alternatives
  23. HumanFirst Conversation Studio allows you to build and train AI that powers amazing conversational experiences for your customers.Visitors were spending an average of 7s on our website - HumanFirst Automate™ turned that into minutes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    HumanFirst screenshot 1
    HumanFirst screenshot 1
    23 alternatives