Customer Support Tools Page 7 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. Stonly icon
     1 like

    Create easy to follow explanations and guides to improve customer success and reduce support cost. Stonly provides an easy way to create interactive guides for embedding on the web, in your product or support area.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Stonly screenshot 1
    24 alternatives
  2. Handesk icon
     1 like

    Handesk has been created to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

    Cost / License

    • Free
    • Open Source (MIT)

    Application type

    Platforms

    • Self-Hosted
    Handesk screenshot 1
    Handesk screenshot 1
    Handesk screenshot 2
    +6
    Handesk screenshot 3
    22 alternatives
  3. Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Customer Thermometer screenshot 1
    4 alternatives
  4. Maian Support icon
     2 likes

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • PHP
    Maian Support screenshot 1
    114 alternatives
  5. Papercups icon
     1 like

    Papercups is an open source live customer chat web app.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    Papercups screenshot 1
    Papercups screenshot 1
    Papercups screenshot 2
    +4
    Papercups screenshot 3
    5 alternatives
  6. Xyro Chat icon
     2 likes

    Take your customer support to the next level with our easy-to-use bot! Manage tickets, improve team efficiency, and deliver fast, seamless support experiences. Designed to simplify workflows and enhance communication—all in one powerful tool!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Telegram
    Administrative interface for chat - I
    Administrative interface for chat - II
    User's interface for chat
    1 alternatives
  7. Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
    Overall
    Internal Notes
    Add Agents
    +7
    Priorities
    83 alternatives
  8. Cha-Cha-Chat icon
     2 likes

    Free live help software and free live chat support. Multiple agents and simple integration. Cha-cha-chat is a simple livechat widget that lets you sell directly to your online customers. Unlike other live chat software, all you need is a browser to start chatting with customers.

    Cost / License

    • Free
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Get your own video conference group. Unlimited rooms.
    12 alternatives
  9. Subiz icon
     6 likes

    Ecommerce are better place live chat to interact and build a close connection with customers. Subiz allow website owner monitor and chat with visitors surfing their online store in real-time, impress them personally, turn them into paying customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Subiz screenshot 1
    Subiz screenshot 1
    Subiz screenshot 2
    +5
    Subiz screenshot 3
    83 alternatives
  10. The Best Solution To Support Customers & Employees. Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. An all-in-one support platform designed to be simple to use while providing the tools to scale to...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Mojo Helpdesk screenshot 1
    Mojo Helpdesk screenshot 1
    Mojo Helpdesk screenshot 2
    +2
    Mojo Helpdesk screenshot 3
    35 alternatives
  11. Casengo icon
     3 likes

    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    49 alternatives
  12. Usetiful icon
     5 likes

    Fight user churn with great user onboarding! Usetiful is a solution for user onboarding, feature adoption and customer self-service. With Usetiful you can build product tours, checklists and tooltips, all without coding!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Usetiful screenshot 1
    Visual Editor
    Pointers
    +2
    Homepage
    32 alternatives
  13. AnswerCart icon
     2 likes

    AnswerCart help companies modern & elegant community forum to drive customer engagement, for customer support & internal collaboration. .

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    AnswerCart screenshot 1
    6 alternatives
  14. Talkdesk icon
     1 like

    Talkdesk is a cloud-based call center software solution.

    No hardware, no coding. One-click integrations with Salesforce, Zendesk, Desk.com and many others. Connect with your customers in real time and increase customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
  15. REVE Chat icon
     3 likes

    REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Create Loyal Customer with Live Chat
    Live Chat Widget
    81 alternatives
  16. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Ticket Support System
    HappyFox Dashboard
    HelpDesk Automation - Smart Rule
    +8
    HappyFox HelpDesk Reports
    134 alternatives
  17. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    Keeping.com screenshot 1
    41 alternatives
  18. Richpanel icon
     2 likes

    Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Richpanel screenshot 1
    Richpanel screenshot 1
    Richpanel screenshot 2
    +3
    Richpanel screenshot 3
    43 alternatives
  19. Newired icon
     12 likes

    Newired empowers companies to speed up user onboarding on virtually any web application, by making the user learn and perform on the go. We shall not forget that digital is, first and foremost, for people.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Newired screenshot 1
    Newired screenshot 1
    22 alternatives
  20. AI Desk icon
     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Desk screenshot 1
    56 alternatives
  21. Helloify icon
     2 likes

    Helloify increases sales and customer happiness, by empowering teams to solve queries instantly.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    Helloify screenshot 1
    Helloify screenshot 1
    Helloify screenshot 2
    +1
    Helloify screenshot 3
    68 alternatives
  22. Vivocha icon
     1 like

    Live Engagement Software. Chat, Call Backs, Click 2 Call, VoIP, Video. Proactive customer support, real-time analytics and website monitoring and live help/live support tools. Increase your sales and ROI.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    45 alternatives
  23. SPEXE icon
     2 likes

    The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    SPEXE screenshot 1
    25 alternatives