Customer Support Tools Page 5 of 17

Create decision tree driven interactive guides for call centers & customer self service.

HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.

Multichannel chat support platform that connects companies and customers including audio&video calls and screen sharing.

Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...

Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones.

Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

Simple customer support for growing teams. It's like gmail on steroids!

Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

To your customers, it's just email. They will never see a ticket number and will never have to.

Product Fruits is a set of user engagement tools. No coding is required, everything is done within the Product Fruits editor.

The fastest way to get customer service by phone, chat, email, or even by having the company call you back. GetHuman has millions of tricks and shortcuts to make sure you get help better and more quickly than ever before.

Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.

Visitlead offers much more than just live chat!

Heymarket is a business text service for your team. They get a shared inbox for messaging with people outside your organization. The other party never has to install an app & gets SMS. Free 14-day trial on heymarket.com, the App Store, & Google Play.

Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

Our online help desk is so much more than “just another ticketing system.”

Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

LiveCall helps you call back your leads in 25 seconds and increase number of sales calls by 60% . Experience the easiest way to help solve issues, understand your customers and boost sales.

Respond is a social media customer service platform built for support teams.

Right messages at the right time to support, convert and gather feedback from the right customer.

We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter.

BotPenguin is a SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost.

Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

WishKit is a simple way for your iOS app to collect and manage user feedback and feature requests. Keep track of what your users want so you can prioritize what you build.