Customer Support Tools Page 4 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    ProProfs Help Desk screenshot 1
    ProProfs Help Desk screenshot 1
    ProProfs Help Desk screenshot 2
    +2
    ProProfs Help Desk screenshot 3
    177 alternatives
    3.9
    Good7 reviews
  2. Yoonoo icon
     1 like

    Help customers communicate fast and effectively. No coding required, no technical knowledge required. 5 minute super simple setup. Smart AI that learns from your content.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    14 alternatives
  3. BuzzFlow CRM icon
     16 likes

    BuzzFlow is an online web CRM that tightly integrates with G-suite. It's also available inside Gmail inbox. It is unique in tagging live email conversations to deals. Visual pipelines helps you succeed in sales with activity based selling process.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Google Chrome
    Different Views for different apps in BuzzFlow
    Customize BuzzFlow easily
    BuzzFlow Dashboard
    +3
    Use BuzzFlow rich notes in web and mobile apps
    175 alternatives
  4. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
    JitBit Helpdesk screenshot 1
    JitBit Helpdesk screenshot 1
    JitBit Helpdesk screenshot 2
    +1
    JitBit Helpdesk screenshot 3
    113 alternatives
  5. VisionFlow icon
     1 like

    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    VisionFlow screenshot 1
    88 alternatives
  6. Pure Chat icon
     23 likes

    Small teams can use Pure Chat to see who's on their website in real time and start a live chat conversation with the most qualified leads. Instead of spending hours talking on the phone, Pure Chat helps businesses message multiple leads and customers at once!

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Pure Chat screenshot 1
    Pure Chat screenshot 1
    Pure Chat screenshot 2
    +1
    Pure Chat screenshot 3
    65 alternatives
  7. OpenWidget icon
     2 likes

    Free website plugins integrate features like contact forms, automated product cards, and FAQ templates for e-commerce, simplifying customer support and engagement.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • BigCommerce
    • Shopify
    • LiveChat
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
    Communication widget that you can install on your website
    Streamline online communication and maintain meaningful relations with your customers with the use of the Contact Form Widget
    Contact Form, FAQ and Product Cards widgets
    37 alternatives
  8. GPTService icon
     1 like

    GPTService is an AI-powered chatbot that uses ChatGPT technology. Users can ask questions in natural language, and our system can understand the question, retrieve the correct information from the website's content, and provide an intelligent answer.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    GPTService screenshot 1
    GPTService screenshot 1
    23 alternatives
  9. Hey-Network icon
     3 likes

    The platform is a place to share ideas, advice, and insight. Example, to comment on available products and discounts, find help from fellow users, or warn friends of scams. The bonus: Hey extension can't be removed or edited by site owners themselves.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    How it works
    Features
    21 alternatives
  10. EcholoN icon
     3 likes

    EcholoN is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. EcholoN provides end-to-end solutions designed for Web App and Android.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    EcholoN Client
Rolle: IT Service Management Startbildschirm
    EcholoN Client
Rolle: IT Service Management Reporting Dashboard
    EcholoN Client
Rolle: Administrator 
Workflow Design
    +3
    EcholoN screenshot 3
    9 alternatives
  11. Fini icon
     6 likes

    Fini is an AI agent that learns from real support tickets, understands customer intent, and takes action to resolve most issues.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
    Experience Fini – the AI customer support agent that delivers real resolutions. Instantly handle customer queries with intelligent, human-like responses, 24/7 reliability, and seamless automation that feels like your best team member never sleeps.
    Fini integrates natively with all your favorite platforms—including Zendesk, Intercom, Salesforce, HubSpot, Slack, and more. Get up and running fast with our robust API and out-of-the-box connections to your current helpdesk, CRM, and customer channels.
    See how Fini outperforms traditional bots and competitors. Simple, measurable results: higher resolution rates, fewer escalations, and dramatically better customer satisfaction scores compared to legacy AI and static support systems.
    +1
    Fini is the only platform using advanced RAGless technology for consistently accurate responses. Combined with precise automation and deep learning from real historical tickets, Fini delivers results no other AI can match—smarter, safer, and always up-to-date.
    2 alternatives
  12. erxes icon
     3 likes

    In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • Self-Hosted
    • Software as a Service (SaaS)
    erxes screenshot 1
    erxes screenshot 1
    erxes screenshot 2
    +3
    erxes screenshot 3
    32 alternatives
  13. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    Reamaze is feature-packed and comes with simple pricing!
    Use Reamaze to initiate chat conversations with customers.
    Customizable to fit the look and feel of your business. Reamaze offers an integrated chat experience unlike anything else.
    +6
    Works with your favorite channels like email, Facebook, Messenger, Instagram, Twitter, and SMS/MMS.
    120 alternatives
    5.0
    Excellent7 reviews
  14. Fonor icon
     2 likes

    The AI-powered, GPT-based email bot revolutionizes insurance sector interactions. Integrated with ticketing/email systems, it offers personalized, domain-specific solutions, boosting efficiency. It ensures customer data protection via advanced anonymization techniques.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Emails are pulled, auto-categorized, and auto-response is generated
    Response is automatically generated. Agent is provided other options
    39 alternatives
  15. SiteSpeakAI icon
     2 likes

    SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Automate your customer support with AI
    SiteSpeakAI screenshot 1
    SiteSpeakAI screenshot 2
    +4
    SiteSpeakAI screenshot 3
    55 alternatives
  16. Plantt icon
     2 likes

    Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • Software as a Service (SaaS)
    • WhatsApp Messenger
    • Drift
    • Salesforce.com
    • Facebook Messenger
    • Zendesk
    • Zendesk Chat
    Plantt conversation mapping
    Plantt tailor-made conversation automation
    43 alternatives
  17. User.com icon
     30 likes

    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    User.com screenshot 1
    User.com screenshot 1
    User.com screenshot 2
    +4
    User.com screenshot 3
    214 alternatives
  18. UVdesk icon
     8 likes

    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    Cost / License

    • Paid
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    UVdesk screenshot 1
    UVdesk screenshot 1
    UVdesk screenshot 2
    +4
    UVdesk screenshot 3
    25 alternatives
  19. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    SupportBee screenshot 1
    137 alternatives
  20. TeamWox icon
     27 likes

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    task management
    team management
    Team management in TeamWox
    +3
    Home page
    249 alternatives