Customer Support Tools Page 16 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. The Chat Widget is a lightweight, privacy-first live chat widget designed for fast-loading websites.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    4 alternatives
  2. Seashore.AI has partnered with ChatGPT to develop a chatbot that mimics human sales or customer service reps at a fraction of the cost. ChatGPT is a powerful AI language model that can automate your sales and customer service activities.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    Seashore.AI screenshot 1
    Seashore.AI screenshot 1
    Seashore.AI screenshot 2
    +3
    Seashore.AI screenshot 3
    43 alternatives
  3. Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • HESK
    • Help Scout
    • Freshchat
    • Software as a Service (SaaS)
    • Bitrix24
    • Freshdesk
    • Zendesk
    • Zendesk Chat
    Personal Support Portal
    Ticket Panel
    Mobile Ticket Details
    +3
    Mobile App - Ticket listing
    14 alternatives
  4. Inline Manual icon
     2 likes

    With Inline Manual in your app, guide your users to success with flexible tours, tips, and tutorials to reach their goals and get results.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    WYSIWYG authoring tool. Point and click to select elements. Guide users through your application.
    Automate messages to user segments.
    27 alternatives
  5. HelpFred icon
     Like

    HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    HelpFred screenshot 1
    12 alternatives
  6. Mevrik icon
     Like

    Mevrik, a cutting-edge and state-of-the-art AI-powered All-in-one Platform, has been meticulously crafted and engineered with the overarching goal of seamlessly helping you Connect, Engage, and Delight Customers across an extensive array of digital and social channels, thereby...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Mevrik dashboard
    54 alternatives
  7.  Like

    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
    Deskulu screenshot 1
    Deskulu screenshot 1
    Deskulu screenshot 2
    26 alternatives
  8. Cuoral icon
     Like

    Proactive customer success and engagement. We help you reduce customer churn and increase retention and revenue by giving teams enhanced visibility into platform performance and user experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Cuoral screenshot 1
    Cuoral screenshot 1
    Cuoral screenshot 2
    41 alternatives
  9. Sociocs icon
     Like

    Sociocs is a customer communication tool for your business.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Sociocs overview
    10 alternatives
  10. Bug Snapshot icon
     1 like

    Bug Snapshot is the best way to get quality user feedback, available as a simple plugin or widget for your site. All plans offer all you can eat user feedback, with unlimited screenshots, pages views and feedback.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android Tablet
    • iPad
    • Kindle Fire
    10 alternatives
  11. WorkHub Tasks is a single ticketing system for better collaboration and smartening up your daily workflow by streamlining your resolution rate with pre-made canned responses. It performs bulk actions and addresses multiple similar customer tickets from a list in a single batch.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 2
    +1
    WorkHub Tasks screenshot 3
    5 alternatives
  12. ChatCreate is a chatbot platform built together with customer support and sales teams. With ChatCreate you can build and manage a chatbot that is able to handle predictable support queries, as well as increase website sales and customer-engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    9 alternatives
  13. PhaseWare icon
     Like

    PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

    Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

    Take control of your incident management process with PhaseWare.

    Pha.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    PhaseWare Tracker Incident Management Screen
    Support Manager Dashboard
    31 alternatives
  14. BDLP Desk icon
     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Ticket View
    Single Ticket View
    Client Management
    +8
    Connect Mailboxes (GMail & IMAP)
    20 alternatives
  15. ChatThing icon
     Like

    ChatThing is a no-code platform that allows you to build and deploy custom AI chatbots trained on your unique business data. With ChatThing, you can upload documents, connect your website, or use various data sources to teach your bot about your products, services, or company...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    ChatThing screenshot 1
    7 alternatives
  16. Jatana icon
     Like

    Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Zendesk
    Jatana screenshot 1
    7 alternatives
  17. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    339 alternatives
  18. WebsiteChat is a no-code AI assistant that can be embedded into your website to answer visitor questions, guide users, and capture leads using your own content.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    WebsiteChat allows adding custom URLs and PDFs which is used as knowledge to train your chat assistant
    Customization options as per website layout or brand
    5 alternatives
  19.  Like

    Natero is a Customer Success platform that merges machine learning for predicting behavior and big data customer analytics into a single product.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Natero screenshot 1
    Natero screenshot 1
    Natero screenshot 2
    +1
    Natero screenshot 3
    5 alternatives
  20. RichCall icon
     Like

    Richcall is a video chat software that improves customer experience with co-browsing, text chat and file sharing. It also helps companies improve sales via face-to-face communication and product demonstration.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    3 alternatives
  21. 14,000+ small businesses trust the virtual receptionists at Ruby to create meaningful connections over the phone and through live chat, 24/7.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • iPhone
    • iPad
    • Android
    • Android Tablet
    • Online
    • Software as a Service (SaaS)
    Ruby Virtual Receptionists screenshot 1
    Ruby Virtual Receptionists screenshot 1
    Ruby Virtual Receptionists screenshot 2
    +2
    Ruby Virtual Receptionists screenshot 3
    20 alternatives
  22. UserStak icon
     Like

    UserStak let's you put a live chat widget on your website for Customer Service, Live Chat, FAQ help, and more. It's so easy to use and you don't need to download another app - it's all within slack.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    UserStak screenshot 1
    UserStak screenshot 1
    22 alternatives