Apps with 'IT Helpdesk' feature Page 2 of 3

All apps in Apps with 'IT Helpdesk' feature category. Use the filters below to narrow down your search. 
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  1. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1
    Raiseaticket screenshot 1
    Raiseaticket screenshot 2
    +3
    Raiseaticket screenshot 3
    197 alternatives
  2. HelpCenter.io icon
     4 likes

    Knowledge base (help center) software for all your projects. All-inclusive pricing. You can manage unlimited number of help centers from one place. There are suitable subscription plans for any use case.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    HelpCenter.io screenshot 1
    HelpCenter.io screenshot 1
    HelpCenter.io screenshot 2
    8 alternatives
  3. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    BusyBench screenshot 1
    BusyBench screenshot 1
    BusyBench screenshot 2
    +7
    BusyBench screenshot 3
    72 alternatives
  4. PROXY Pro icon
     1 like

    PROXY Pro Remote Desktop Software is used by thousands of IT professionals and helpdesks for connecting to and taking remote control of the keyboard and mouse of remote machines. Three products, all on premise, self hosted. A free trial is available on their website.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    PROXY Pro screenshot 1
    PROXY Pro screenshot 1
    14 alternatives
  5. Jack Project icon
     4 likes

    To bring collaboration, communication and organization in companies and teams to a more successful level. All in one system - without changing applications - full functionality at a price!

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    https://jackproject.rocks/detail_taskmanagement
    OVERVIEW - Check out more:
https://jackproject.rocks/en
    Collaboration-Management - Check out more:
https://jackproject.rocks/detail_collaboration
    +7
    IT-Help- & Support-Desk - Check out more:
https://jackproject.rocks/detail_helpdesk/en
  6. Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
    Vision Helpdesk Dashboard
    Vision Helpdesk Ticketing Help Desk
    Responsive Help Desk Client Portal
    +1
    Vision Helpdesk screenshot 3
    62 alternatives
  7. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1
    Best Support System screenshot 1
    Best Support System screenshot 2
    +11
    Best Support System screenshot 3
    179 alternatives
  8. OptiTune icon
     2 likes

    OptiTune is an IT Management System that lets you manage thousands of computers, provide remote desktop support, deploy applications, manage updates, handle endpoint protection, and more. All from one cloud based console. Your first year is free.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    The main dashboard for OptiTune
    Using the built in Remote Desktop and File Transfer
    Using the web browser based Remote Command Prompt
    +3
    Using the real time (live update) Remote Task Manager
    45 alternatives
  9. SysAid icon
     2 likes

    SysAid helps IT work smarter, not harder, with service automation based on a decade of AI from over 4,000 organizations. Try it for free today.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    21 alternatives
  10. Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    59 alternatives
  11. LabManager is a full-featured and powerful application designed to manage repair jobs in a laboratory. It’s designed and optimized to the needs of an IT support company, but it can be adapted for potentially any use that involves a support workflow.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • iPhone
    • iPad
    Main window with lists
    Job due dates graph
    QuickEnter, for inserting a product name with its picture with a few clicks
    2 alternatives
  12. Tikit icon
     Like

    Tikit is an AI-powered service desk built inside of Microsoft Teams and leverages the tools you already use to help you maximize your Microsoft technology investments.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Eliminate repetitive requests with AI-driven conversational self-service, allowing users to resolve common issues on their own. Tikit leverages AI and OpenAI on Azure to provide responses from preset answers, central repositories, or uploaded files.
    Automated Workflows with Power Automate and Logic Apps
Tikit’s automation capabilities simplify critical IT processes like employee onboarding and offboarding, ensuring a smooth transition for new hires and departing staff.
    Unlock Actionable Data with Power BI & Excel Reporting. Tikit provides advanced reporting capabilities, allowing IT teams to build customized dashboards that align with their organization’s KPIs and ITIL processes.
    +2
    Tikit integrates seamlessly with Microsoft Entra, enabling single sign-on. IT teams can instantly retrieve user details from Entra. With direct access to Intune inventory from Tikit, support agents can troubleshoot devices and take immediate action.
  13. Spoke icon
     1 like

    Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
    Spoke web app
    Spoke screenshot 1
    Spoke screenshot 2
    +4
    Spoke screenshot 3
    26 alternatives
  14. AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Service Desk screenshot 1
    31 alternatives
  15. Vertask offers task management, ticketing, user management, location management, asset tracking and knowledge base to help keep track of what's important to you and your team.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • Software as a Service (SaaS)
    Vertask Helpdesk screenshot 1
    Vertask Helpdesk screenshot 1
    Vertask Helpdesk screenshot 2
    +6
    Vertask Helpdesk screenshot 3
    6 alternatives
  16. 4me icon
     Like

    4me is a premium service management application for large multinational organizations and their external service providers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)
    4me screenshot 1
    4me screenshot 1
    4me screenshot 2
    +3
    4me screenshot 3
    19 alternatives
  17. Yorodesk icon
     Like

    Yorodesk’s ticketing system tracks the progress of customer service requests and provides users with information about the status of those requests.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Yorodesk screenshot 1
  18. KIX icon
     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    CMDB-Graph
    Dashboard of Service-Agent
    Ticket view
    +1
    Ticket escalation view
    21 alternatives