CustomAnswers is described as 'Provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to CustomAnswers, not only websites but also apps for a variety of platforms, including iPhone, Windows, Android and Mac apps. The best CustomAnswers alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Helpy.io or Engati. Other great sites and apps similar to CustomAnswers are Deskero, Solarwinds Web Help Desk, SupportBee and Enchant.com.
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
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