Deskero Alternatives

Deskero is described as 'All-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Deskero for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Android apps. The best Deskero alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Deskero are Fernand, Freshdesk, osTicket and Zendesk.

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Alternatives
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Alternatives list

  1. Tickiti icon

    Tickiti

     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • GB flagUnited Kingdom
    Tickiti screenshot 1
    Good alternative?
     
  2. SageTalk icon

    SageTalk

     Like

    Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    SageTalk screenshot 1
    Good alternative?
     
  4. BDLP Desk icon

    BDLP Desk

     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • ZA flagSouth Africa
    Ticket View
    Good alternative?
     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. R

    RepairShopr

     Like

    All-in-one computer repair ticketing system.

    75 RepairShopr alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    Good alternative?
     
  7. FermiAI icon

    FermiAI

     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Deploy chat on any customer facing web portal
    Good alternative?
     
  9. initdesk icon

    initdesk

     1 like

    initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    initdesk screenshot 1
    Good alternative?
     
  10. Smitey Ticket System icon

    Smitey Ticket System

     Like

    Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Docker
    • DE flagGermany
    • European Union flagEU
    Dashboard with open tickets by status, priority, agent and category, plus workload per agent.
    Good alternative?
     
  11. EasyVista icon

    EasyVista

     1 like

    EasyVista - comprehensive, modular and integrated

    • IT Service Management
    • IT Asset Management
    • IT Financial Management
    • IT Project Management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  12. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

     Like

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    201 Track-It! Help Desk Software alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1
    Good alternative?
     
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