A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows
+2
Deskpro Alternatives
Deskpro is described as 'Help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskpro for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best Deskpro alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Spiceworks or Freshdesk. Other great apps like Deskpro are HelpDesk, osTicket, Zendesk and HelpCrunch.
Alternatives list
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
144 HappyFox alternativesHappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
United States
+8
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
Cost / License
- Free
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
Ukraine
+6
A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
- United States
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Linux
- Online
India
152 Trakdesk alternativesTrakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
- United States
- 66 Helpspot alternatives
HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
H 
Cost / License
- Free
- Proprietary
Platforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
- United States
Cost / License
- Paid
- Proprietary
Platforms
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
- India
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- Windows Phone
- Self-Hosted
- India
+1
180 Best Support System alternativesBest Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
Bangladesh
+9
