Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Deskpro Alternatives
Deskpro is described as 'Creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskpro for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Deskpro alternative is Spiceworks, which is free. Other great apps like Deskpro are Freshdesk, osTicket, Zendesk and HelpCrunch.
Alternatives list
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
+3
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
+8
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
+6
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
+1
BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+8
155 Gorgias Helpdesk alternativesCentralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
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