Help Scout is described as 'Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Help Scout for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Help Scout alternative is Libredesk, which is both free and Open Source. Other great apps like Help Scout are FreeScout, Freshdesk, osTicket and Zendesk.
BlueTickets is an email ticketing system for small businesses and startups, organizing support requests from emails, web forms, mobile apps, or agent notes into one dashboard. It automates ticket creation, assigns clear ownership, and flags urgent issues automatically.
LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
KnoBis is a searchable knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those who need them.
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
At RogerRoger, we make life easier for sales and recruitment professionals by fixing inbox chaos. Our platform merges email and LinkedIn messages into a shared inbox. From there, messages can be processed in workspaces with Kanban boards, helping you stay organized, set up sales...
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